Technical Support for Gaming Controllers

Ever been mid-battle, about to win, and suddenly your controller disconnects mid game? Every gamer knows that gut-punch moment when your character freezes while everyone else keeps moving. Don’t worry—you’re not cursed. Controller drops usually happen for simple reasons like weak batteries, wireless interference, or small firmware glitches. In ...

Keep your controllers up to date for smoother play. Ever turn on your controller and see the “firmware update required” message? You press update, and it freezes halfway. This guide shows how to update your controller firmware safely—for PS5 Custom Controller, Xbox Series X/S, and Nintendo Switch Joycons. You’ll learn how to avoid failed updat...

Calibrating your controller aligns stick and trigger inputs with what the game reads. If your aim moves on its own or triggers feel off, your Xbox controller may need calibration. This guide shows you how to calibrate an Xbox controller on console and on Windows PC, how to tune deadzones, and what to try if drift remains.   Why Calibratio...