Order Processing Time

All orders are processed within 1-3 business days. Customized controllers may require additional processing time of up to 5-7 business days.
Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Delivery times depend on your location and chosen shipping method:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 1-3 business days
Delivery delays may occasionally occur due to high demand or carrier issues.

Shipping Confirmation and Order Tracking

You will receive a Shipping Confirmation email once your order has shipped, which includes your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Rush Controller is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Rush Controller is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship to select international countries. Shipping rates and delivery times will vary based on destination.
International customers are responsible for customs duties and taxes.